We’re here when you need us.
BREEO is a small, human team. Reach out for anything — account help, subscription questions, privacy or data requests, or feedback on the program. We read every message, and we handle sensitive topics with discretion.
Email our support team
Write to support@breeo.app and we'll reply personally, usually within one business day (Mon–Fri, excluding public holidays).
What do you need help with?
Tap a topic that fits your question — we’ll open a pre-subjected email so our team can route you to the right person. Writing from the email on your account helps us verify you faster, especially for billing or privacy requests.
Account access
Update your email, change your password, or recover access to an existing account.
Email us →Login issues
Sign-in errors, email verification, reset emails not arriving, or trouble on a new device.
Email us →Subscription & billing
Plan details, payment methods, invoices, failed charges, or questions about a price you saw.
Email us →Cancellation & refunds
Cancel a direct subscription, pause auto-renewal, or ask about a refund under our guarantee.
Email us →App access
Content won't load, a session is stuck, or something in your plan isn't behaving right.
Email us →Privacy & data requests
Ask for a copy of your data, correct it, restrict processing, or request permanent deletion.
Email us →Technical issues
Bugs, errors, broken links, or anything that looks like it is not working as intended.
Email us →General questions
Anything else — from whether BREEO is right for you to feedback on the program.
Email us →
Billing & subscription requests
Please write to us from the email on your BREEO account. Include the plan you are on and, if relevant, a short description of the charge so we can act quickly.
Privacy & data requests
Send your request from the email on your account and tell us what you need — access, correction, restriction, portability, or deletion. Details on timing live in our Privacy Policy.
Common questions
How do I cancel my subscription?
For subscriptions purchased directly from BREEO, email support@breeo.app from the address on your account and we cancel immediately. For subscriptions purchased through an app store or other platform, cancel through that platform’s subscription settings. Cancellation stops future renewals; you keep access through the end of the current billing period.
When will my subscription renew?
Subscriptions renew automatically at the end of each billing period (monthly or annual, depending on your plan) unless you cancel beforehand. You can check the renewal date in your account or by emailing support@breeo.app.
How do refunds work?
If your plan included a specific refund guarantee at sign-up, those terms apply. Outside of that, refunds are reviewed case by case. Start by writing to support@breeo.app with the email on your account and a short note about what happened.
I can't sign in — what now?
Use the reset-password link on the sign-in page. If the reset email doesn’t arrive within a few minutes, check spam, then write to support@breeo.app with the email you used to sign up. Please send the request from that address where possible so we can verify you quickly.
Can I use BREEO on more than one device?
Yes. Your account works anywhere you sign in at breeo.app — phone, tablet, or desktop. Progress syncs automatically. Sharing your account with other people is not permitted.
How do I request my data or delete my account?
Send a short note to support@breeo.app from the email on your account telling us what you would like — a copy of your data, a correction, restriction, or deletion. We confirm your identity and action the request within the timeframes set out in our Privacy Policy. Some limited records may be retained where required by law.
Still not sure? Just write to us.
support@breeo.app